Privacy Policy for Freshbydotun London
1. Introduction Welcome to Freshbydotun London. We appreciate your trust in us, and we’re committed to safeguarding your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information.
2. The Data We Collect
- 2.1 Personal Data: This includes data you provide to us when you register, make a purchase, or communicate with us:
- Names.
- Addresses (billing & shipping).
- Email addresses.
- Phone numbers.
- Payment information.
- 2.2 Usage Data: Automatically collected data when you interact with our website:
- IP address.
- Browser type and version.
- Browsing history, such as pages you viewed or searched for.
- Time spent on certain pages and the time and date of your visit.
- 2.3 Cookies: We use cookies and similar tracking technologies to track activity on our service.
3. How We Use Your Data
- 3.1 Fulfilling Services: Processing orders, managing transactions, and addressing inquiries and complaints.
- 3.2 Personalization: Enhancing your shopping experience by showing products tailored to your preferences.
- 3.3 Marketing: Sending newsletters, special offers, and promotions (with your explicit consent).
- 3.4 Analytics: Understanding user behaviour and preferences to improve our services.
4. Data Retention We store personal data as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
5. Data Security
- 5.1 Secure Handling: All transactions are processed through secure gateways and are not stored or processed on our servers.
- 5.2 Security Measures: We employ top-tier security measures to prevent unauthorized access, alteration, disclosure, or destruction of your data.
6. Your Rights
- 6.1 Access: You have the right to access your data and request a copy.
- 6.2 Correction: You can ask to modify or correct your personal data.
- 6.3 Erasure: In certain circumstances, you can request the deletion of your data.
- 6.4 Restrictions: You may request limitations on the processing of your personal data.
7. Third-Party Services We may employ third-party services for functions such as payment processing and analytics. These third parties have their own privacy policies and may collect, use, and disclose personal information.
8. Policy Updates We reserve the right to update this policy periodically. Changes will be reflected on this page, and we recommend that you review this policy regularly.
9. Contact Us For any inquiries, concerns, or requests related to this privacy policy, please reach out to us at info@freshbydotun.co.uk.